Responsible Gaming Planbet

What is responsible gambling?

Responsible gambling refers to the concept of using gambling for entertainment purposes only and taking measures to prevent the participation of customers who are not allowed to gamble, such as minors and other restricted categories of players. This concept is crucial for online platforms where verification of user accounts has traditionally been difficult.

To combat this problem, Planbets utilizes state-of-the-art identity verification, authentication, and money laundering controls. All of this together allows the platform to provide a comprehensive and reliable approach to player protection.

How does a player realize they are at risk for gambling addiction?

Responsible gaming is an extremely important aspect for players who want to use the platform’s services rationally and increase their chances of success. Even though Planbet provides various tools to support responsible gaming, players can independently observe their habits.

To assess their current behavior, Planbet offers players a self-awareness test:

• Should gambling be considered solely as a leisure activity?
• Can the services available on the platform be considered a source of income?
• Is it rational to place bets and try to win back losses?
• Should a daily, weekly, or monthly betting limit be set that is proportionate to acceptable losses?
• Is it considered normal to play under the influence of alcohol or drugs, when tired, or in a state of depression?
• How can one control the time spent in a gaming session and track their bets?
• Is it important to take breaks before gaming sessions?
• Should a budget limit be set in advance and strictly followed?
• What is your main goal when participating in games?
• Should enjoyment be prioritized?

Based on the above list, players will be able to determine their current behavior, which will help them make the right decision and play more responsibly in the future.

Planbet Bangladesh’s available services and tools

To maintain the best atmosphere on the platform and promote responsible gaming among players, the following services and tools are used:

• Registration and verification process. To start using the platform’s services, it is required to fill out a registration form, where personal information must be provided and a valid phone number confirmed. This procedure is extremely important for completing the verification stage and preventing the creation of accounts by individuals under the age of 18 or by users with problematic behavior;
• Betting limits. Deposit limits help players control the amount of funds added to their account, while betting limits allow them to manage the volume of funds placed on events. Altogether, these measures make it possible to maintain control over the situation and reduce player losses;
• Self-exclusion feature. This tool allows a player to voluntarily suspend the use of Planbet services for a specific period. During this time, certain features such as account login, account deposits, and betting will be unavailable. After the selected period ends, the user can independently restore access to their account;
• Support and education. To raise awareness about responsible gaming, the platform provides educational material that outlines how to recognize signs of gambling addiction and where to seek professional help.

Limitation of liability

Planbet Bangladesh provides sufficient tools for responsible gaming, but all decisions and actions are the responsibility of the user.  

In case of rule violations, such as a self-exclusion period where the user can create another account to play, the company has the right to block the player’s main account for an indefinite period without explaining the reason for the blocking.

Support

To solve problems related to gambling addiction, gambling counseling, the company provides support that works around the clock. Among the available methods of communication stand out the following:

• Live Chat 24/7;
• Email: [email protected];
• Online form (available in the “Contact Us” section of the official website;
• Professional support organizations: Gamblers Anonymous, GamCare, BeGambleAware.

Preventing minors from participating in the gaming process

Planbet strictly prohibits access to its services for individuals under the age of 18 and employs reliable methods for verifying the age and identity of each player. It is important to note that parents who have access to the platform and share a computer with underage children should take certain precautions.

First and foremost, they should never share account credentials with children and should always log out of their account after a gaming session. Additionally, specialized software such as parental control tools can be used to filter gambling-related content across the Internet. Notable examples of such software include NetNanny, CyberPatrol, and others.

Basic tips for playing responsibly

To maintain responsible gaming and rational behavior during the gaming process, the user can follow the tips below:

• Set a specific budget intended exclusively for entertainment. This action allows the player to accept potential losses more easily and to carefully plan each gaming session;
• Control the duration of play so that it does not interfere with other areas of life, such as fulfilling work responsibilities or engaging in personal hobbies;
• Take breaks between gaming sessions, as regular rest helps maintain a clear mind for making rational decisions;
• Avoid playing under the influence of alcohol or drugs, as this can lead to negative consequences, including financial losses and irrational decision-making.

By following the recommendations above, the user can create a safer and more mindful gaming environment not only for themselves but also for other players on the platform.